DRAFT — for the owner's review; not legal advice. Applies only to distance contracts (by e-mail or phone); a purchase in the showroom carries no right of withdrawal.
Information on the right of withdrawal
You have the right to withdraw from a distance contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the goods; for a service contract – 14 days after the day the contract was concluded.
To exercise the right of withdrawal, you must inform us (Inviting Lighting – Rokos Frangos, ul. Bolesława Limanowskiego 12, 30-534 Kraków, Poland, tax ID (NIP) 6772528661, REGON 542347244, e-mail info@invitinglighting.pl, phone +48 735 011 773) of your decision by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the model withdrawal form below, but it is not obligatory. To meet the deadline it is sufficient to send your communication before the withdrawal period has expired.
Effects of withdrawal
If you withdraw, we reimburse all payments received from you, including delivery costs (except the supplementary costs of a delivery method other than the least expensive standard delivery we offer), without undue delay and not later than 14 days from the day we are informed of your decision. We will use the same means of payment you used, unless you expressly agreed otherwise; you will not incur any fees for the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is earlier.
Send back or hand over the goods to ul. Bolesława Limanowskiego 12, 30-534 Kraków without undue delay and not later than 14 days from the day you informed us of the withdrawal. You bear the direct cost of returning the goods. You are only liable for any diminished value resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
If you requested that a service begin during the withdrawal period, you pay us an amount proportionate to what was provided until you informed us of your withdrawal. There is no right of withdrawal from a service fully performed with your express prior consent and acknowledgement that the right is lost once the service has been fully performed (art. 38(1)(1) of the Polish Consumer Rights Act).
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
- To: Rokos Frangos (Inviting Lighting), ul. Bolesława Limanowskiego 12, 30-534 Kraków, Poland, e-mail info@invitinglighting.pl
- I/We() hereby give notice that I/we() withdraw from my/our() contract of sale of the following goods() / for the provision of the following service(*): …
- Ordered on() / received on(): …
- Name of consumer(s): …
- Address of consumer(s): …
- Signature of consumer(s) (only if this form is notified on paper): …
- Date: …
(*) Delete as appropriate.